Disclosing detailed financial reports to a prospective franchisee is optional — and expensive. But the companies that do it are often a high-quality investment, DeGroote School of Business researchers find.
Aeroplan’s recent survey on consumer habits became a scandal for the company after people complained the questions normalized intolerant attitudes about immigration and male dominance over women.
Isik Zeytinoglu’s research shows that being supportive of workers makes them healthier, more productive and more likely to stick around. Also, it’s the right thing to do.
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